At Texas Answers, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit or use our website located at https://texasanswers.com (the “Site”). This policy applies to all users of our website, whether browsing, submitting questions, reading content, or interacting with our services in any way.
By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using the website immediately.
1. Who We Are
Texas Answers is an online platform that provides helpful information, articles, FAQs, guides, and community-submitted answers related to Texas life, laws, services, and more. Our goal is to inform and educate users with reliable, accurate, and up-to-date answers to common questions about Texas.
2. What Information We Collect
We collect both personal information and non-personal information when you visit or interact with our website.
a. Personal Information
“Personal information” refers to any data that can be used to identify you as an individual, such as:
- Name (if provided)
- Email address (if you contact us or subscribe)
- IP address
- Device ID
- Location data (if permitted by browser/device)
- Any content you submit to us (e.g., questions, comments)
b. Non-Personal Information
This includes:
- Browser type and version
- Operating system
- Referral URL
- Pages viewed and time spent
- Click paths
- Session duration
- General demographics (non-identifying)
We use tools like Google Analytics and server logs to automatically collect this data.
3. How We Collect Your Information
We collect information in several ways:
a. Directly from You
When you:
- Fill out contact forms
- Submit questions or comments
- Sign up for a newsletter
- Participate in surveys or polls
b. Automatically
Through cookies, log files, web beacons, and analytics tools. This helps us improve performance and personalize your experience.
c. From Third Parties
We may receive data from advertising networks, social media platforms, analytics providers, and public sources.
4. Why We Collect Your Information
We collect and process your information for several key purposes:
- To operate and maintain the Site
- To improve user experience and performance
- To communicate with you (newsletters, responses, alerts)
- To personalize content and recommendations
- To process and respond to inquiries or complaints
- To detect and prevent fraud or abuse
- To comply with legal obligations
We always strive to collect only the minimum necessary data for these purposes.
5. Cookies and Tracking Technologies
We use cookies, pixels, and tracking scripts to enhance your browsing experience and analyze website performance.
Types of Cookies We Use:
- Essential cookies – necessary for the website to function
- Performance cookies – help us understand site usage
- Functional cookies – remember your preferences
- Targeting cookies – used for advertising and marketing
You can manage your cookie preferences via your browser settings or opt out of certain tracking by visiting https://optout.aboutads.info/.
6. How We Use Your Information
Here’s how we typically use your information:
| Purpose | Type of Data | Legal Basis |
|---|---|---|
| To respond to your questions or submissions | Name, email, message content | Consent |
| To improve the site | IP, device info, usage data | Legitimate interest |
| To send newsletters or updates | Email address | Consent |
| For advertising and analytics | Usage, cookies, location | Consent/legitimate interest |
| To comply with legal duties | Any relevant data | Legal obligation |
We do not sell your personal data to third parties.
7. Sharing Your Information
We only share your information in limited circumstances:
a. With Service Providers
We work with trusted third-party vendors to help operate our website (e.g., hosting, analytics, email marketing).
These providers are contractually required to protect your information.
b. Legal Requirements
We may disclose information if required by law, regulation, or legal process (e.g., subpoena).
c. Business Transfers
In the event of a merger, sale, or asset transfer, user data may be transferred as part of the transaction.
d. With Your Consent
We will always ask before sharing your data in any new or unexpected way.
8. How We Protect Your Data
We implement industry-standard safeguards to protect your data:
- SSL encryption on all pages
- Firewall protection
- Access control and staff training
- Regular software updates
Despite these measures, no online transmission is 100% secure. You use the site at your own risk.
9. Your Rights and Choices
Depending on your location and applicable laws (such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR)), you may have the following rights:
a. Access
Request a copy of the personal data we hold about you.
b. Rectification
Ask us to correct inaccurate or incomplete data.
c. Deletion (Right to Be Forgotten)
Request that we delete your personal data, subject to legal limits.
d. Data Portability
Receive your personal data in a structured, commonly used, machine-readable format.
e. Objection/Restriction
Object to or request a restriction on processing your personal data.
f. Do Not Track
We do not respond to “Do Not Track” signals at this time.
10. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and why
- Request deletion of your personal information
- Opt-out of the sale of personal data (we don’t sell data)
- Designate an authorized agent to make requests on your behalf
11. GDPR Notice (for EU/EEA Residents)
If you are in the European Union or European Economic Area, we process your personal data under these legal bases:
- Your consent
- Our legitimate interest
- A contractual obligation
- Legal compliance
You have the right to lodge a complaint with your local Data Protection Authority if you believe your data is mishandled.
12. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
13. External Links
Our site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before interacting with them.
14. Email Communications
If you subscribe to our emails, we may send newsletters, updates, or promotions. You can unsubscribe at any time using the link in each email or by contacting us.
We do not spam and will never share your email without permission.
15. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, including:
- To comply with legal obligations
- To resolve disputes
- To enforce agreements
Inactive accounts or data may be removed after 24 months of no activity unless legally required to retain it longer.
16. Data Storage and Transfer
Our servers are based in the United States, and your data may be processed and stored there. By using our services, you agree to the transfer of your data to the U.S. regardless of your location.
We ensure appropriate safeguards are in place when transferring personal data internationally.
17. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page, with the effective date at the top.
We encourage you to review this page regularly. Continued use of the Site after changes means you accept the updated policy.
18. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:
Texas Answers
Website: https://texasanswers.com/
Email: marketing@euroseoservices.com